Upgrading ArcGIS for Desktop 10.1 Licenses

ArcGIS for Desktop 10.1 licenses received upgrade/replace any 10.0 licenses already owned. This means that if all your 10.0 licenses are currently deployed, you must either upgrade those systems to 10.1, or de-authorize their 10.0 licenses before your 10.1 licenses will be available for new deployments.

=ArcGIS for Desktop - Single Use= ArcGIS 10.1 for Desktop licenses (ESU123456789) support the ability to upgrade a currently installed and authorized system from 10.0 to 10.1. This means that if you simply uninstall ArcGIS Desktop 10.0, then install ArcGIS for Desktop 10.1, you can use the workflow below to easily upgrade your license.

How to Upgrade ArcGIS for Desktop - Single Use
NOTE: A license can only be upgraded if it is current on maintenance. If this process fails, contact Esri Customer Service to verify that the account is current on maintenance.
 * 1) Uninstall ArcGIS Desktop 10.0 (without deauthorization of the license).
 * 2) Install ArcGIS for Desktop 10.1.
 * 3) When prompted to upgrade licenses, click 'Yes' to complete the upgrade process.

If the above step has been already skipped and the system's installed licenses need to upgraded your 10.1, follow this workflow:
 * 1) Launch ArcGIS Administrator.
 * 2) Select Support Operations.
 * 3) Click "Upgrade Now...".
 * 4) If an internet connection is available:
 * a. Chose the online authorization/upgrade option.
 * b. Your licenses will be entered automatically.
 * c. Follow the prompts to complete the upgrade.
 * 1) If an internet connection is not available:
 * a. Chose the offline authorization/upgrade option.
 * b. Your licenses will be entered automatically.
 * c. This generates an upgrade/authorization file.
 * d. Upload the result to Esri Customer Care.
 * e. Double-click the resulting license file and follow the prompts in the Software Authorization Wizard to complete the authorization.

Common Issues

 * Authorization limits remain in effect for 10.1 as they exist at 10.0. Thus, customers that currently have 5 licenses at 10.0 that were upgraded to 10.1 licenses, have 5 upgrades available, but 0 available for new deployments.
 * It is not possible to authorize licenses beyond the limits of your account. Check the Customer Care Portal to ensure that you are not exceeding your available authorizations.

License Accounting & Upgrades
The license numbers (ESU123456789) provided with ArcGIS for Desktop 10.1 are essentially upgrades of the previous licenses that were issued at ArcGIS Desktop 10.0. Therefore, to move to ArcGIS for Desktop 10.1 your options are:


 * Use the upgrade workflow above on the same system to upgrade your ArcGIS for Desktop 10.1 installation (recommended).
 * De-authorize ArcGIS Desktop 10.0, then authorize ArcGIS for Desktop 10.1 (only necessary if you are moving the license to another system).

Backwards Compatibility
Single Use 10.1 licenses can authorize either ArcGIS 10.0 or 10.1, but not 9.x products.

=ArcGIS for Desktop – Concurrent Use=

ArcGIS for Desktop 10.1 Concurrent Use licenses (EFL123456789) are a license type that leverages the ArcGIS License Manager to "float" licenses on an organization's network, also support upgrades using the following workflow:

How to Upgrade ArcGIS for Desktop - Concurrent Use

 * 1) Uninstall the 10.0 version of the ArcGIS License Manager.
 * 2) Install the 10.1 version of the ArcGIS License Manager.
 * 3) Launch ArcGIS License Server Administrator 10.1.
 * 4) Select "Authorization".
 * 5) Click "Upgrade Now...".
 * 6) If an internet connection is available:
 * a. Chose the online authorization/upgrade option.
 * b. Your licenses will be filled in automatically.
 * c. Follow the prompts to complete the upgrade.
 * 1) If an internet connection is not available:
 * a. Chose the offline authorization/upgrade option.
 * b. Your licenses will be filled out automatically.
 * c. This will generate an upgrade/authorization file.
 * d. Upload the result to Esri Customer Care.
 * e. Double-click the resulting license file and follow the prompts in the Software Authorization Wizard to complete the authorization.

Common Issues

 * You can only upgrade the licenses that are authorized to the particular License Manager you are using.
 * Licenses currently borrowed cannot be upgraded. If any licenses are borrowed, they will need to be returned before they can be upgraded to 10.1, but that can be done separately at a later time.
 * Authorization limits remain in effect for 10.1 as they exist at 10.0. Thus, an organization with 5 licenses at 10.0 which were upgraded to 10.1 licenses, has a total of 5 licenses available for authorization.
 * It is not possible to authorize licenses beyond the limits of your account. Check the Customer Care Portal to ensure that you are not exceeding your available authorizations.

License Accounting & Upgrades
The license numbers (EFL123456789) provided with ArcGIS for Desktop 10.1 are essentially upgrades of the previous licenses that were issued at ArcGIS Desktop 10.0. Therefore, to move to ArcGIS for Desktop 10.1 your options are:


 * Use the upgrade workflow above on the same system to upgrade your ArcGIS License Manager 10.1 installation. (recommended)
 * De-authorize ArcGIS License Manager 10.0, then authorize ArcGIS License Manager 10.1. (only necessary if you are moving the license to another system)

Backwards Compatibility
The ArcGIS License Manager is the very first ArcGIS technology that should be upgraded because it is (backward) compatible with ArcGIS 10.1, 10.0, and all 9.x products.

Server Products
Server product licenses (ECP123456789) do not participate in upgrade workflows at this time. To upgrade an ArcGIS Server product, simply:
 * 1) Uninstall the ArcGIS Server 9.x/10.0 product.
 * 2) Install the ArcGIS Server 10.1 product.
 * 3) Authorize the product using the ECP code you've received from [mailto:service@esri.com Esri Customer Service].

Summary

 * The 10.1 licenses served from the 10.1 License Manager work for either the 10.1, 10.0, or 9.x client ArcGIS for Desktop software.
 * The licenses used for 10.1 are from the current entitlement pool, you will not receive licenses in addition to what is current on maintenance.
 * The 10.1 licenses you receive will upgrade/replace the 10.0 licenses you already own.