Trusted Storage

The trusted storage is a secured, encrypted database which holds authorizations for ArcGIS Desktop products. Trusted Storage is used with the following products:


 * ArcGIS 10.x
 * ArcGIS License Manager
 * ArcGIS Desktop
 * ArcGIS Engine

Trusted Storage Location
Windows XP and 2003 Server C:\Documents and Settings\All Users\Application Data\FLEXnet

Windows Vista, 2008 Server and Windows 7 C:\Program Data\FlexNet

Unix/Linux /usr/local/share/macrovision/storage

Deleting Trusted Storage

 * 1) Never Delete Trusted Storage! Doing so destroys all licenses on the system with no hope of recovery!
 * 2) Stop the following services (Start > Run > services.msc):
 * 3) ArcGIS License Manager
 * 4) FLEXnet Licensing Service
 * 5) Delete the folder at the  Trusted Storage Location above.
 * 6) Start the following services (Start > Run > services.msc):
 * 7) ArcGIS License Manager
 * 8) FLEXnet Licensing Service